Amazon Account Coordinator

Reports to: Enterprise Account Manager
Location: Remote, Philippines
Rate: $18,000 - $22,000 per year
Working Hours: Minimum of 40 hours per week. Working hours will be based on company’s needs, but it will be most likely US Eastern Time zone.

Envision Horizons is a global marketplace growth agency specializing in Amazon, Walmart, and other major retail media networks. Our team helps brands build awareness, capture market share, and drive profitability through data-driven strategy and execution.

We believe high-performing teams are built on trust, curiosity, and the power of collective expertise. As a leading force in global eCommerce acceleration, our diverse, tech-driven professionals don’t just react to the industry; they shape it. By fusing ambitious thinking with compassion, we deliver exceptional client outcomes while making space for every individual to create, grow, and genuinely thrive. Each team member influences our evolution, enjoying flexibility and support unmatched by larger organizations. Here, your impact is real, your ideas matter, and your career trajectory is limitless.​​

Role Overview
We’re seeking an experienced and detail-oriented Amazon Account Specialist to manage and optimize brand performance on Amazon. In this role, you’ll maintain product catalogs, monitor account health, troubleshoot listing or compliance issues, and ensure smooth operations across all aspects of the Amazon platform. You’ll work closely with clients and internal teams to upload product feeds, resolve backend challenges, and drive continuous growth through performance tracking and process improvement. The ideal candidate is fluent in English, deeply knowledgeable about Amazon’s systems and policies, and thrives in a fast-paced e-commerce environment. Experience with Walmart Marketplace is a plus.

How You’ll Make an Impact
You’ll play a key role in ensuring our brands show up accurately, consistently, and competitively on Amazon. Your work will directly influence sales performance, customer experience, and long-term account stability.

• Maintain, update, and optimize brand catalogs on Amazon.
• Monitor brand health, account status, and listing performance on an ongoing basis.
• Ensure strong account health by resolving listing, inventory, and compliance issues.
• Troubleshoot and fix errors related to product listings, inventory, and content optimization.
• Open, manage, and follow through on cases with Amazon Support to resolve account-related challenges.
• Assist with product feed uploads and category mapping within Amazon’s backend. Track, analyze, and report key account performance metrics to support compliance and growth.
• Set up and coordinate FBA shipments.
• ​​​​​​​Walmart Marketplace experience is a plus.

• C1–C2 English proficiency and at least two years of Amazon experience (required).
• Advanced Amazon catalog skills, including bulk uploads and product feed troubleshooting.
• Strong understanding of Amazon policies, listing guidelines, and best practices.
• Proficient with MS Office and/or Google Workspace.
• Excellent communication, organization, and time management skills.
• Detail-oriented, proactive, and comfortable managing multiple priorities.
• Bachelor’s degree or equivalent experience.
• Genuine enthusiasm for e-commerce and working with diverse clients and brands.

Why Envision Horizons?

• Culture-Driven: Our values: Be a Leader, Get It Done, Be Inquisitive, and Have Humility, are more than words. They’re the foundation of every win and the reason our team stays and grows.
• Empowered Growth: With open leadership, mentorship, and real opportunities for upskilling and career pathing, your ambition won’t hit a ceiling here.
• Opportunity for Impact: Small enough that your voice matters and big enough to work with the world’s most exciting brands.
• True Flexibility: Design your workday around life, wherever you are, with both remote autonomy and collaborative energy.

Envision Horizons is committed to building an inclusive environment for people of all backgrounds, and everyone is encouraged to apply. Envision Horizons is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.

Important Notice: Recruitment Fraud Warning
Envision Horizons has recently been made aware of fraudulent recruiting activities involving individuals falsely claiming to represent our company. Please note that we never ask candidates for personal financial information, money, or payments at any stage of the hiring process. We also do not use Telegram or other informal messaging apps for interviews or official recruitment communication. All legitimate communication from our recruitment team will come from an email address ending in @envisionhorizons.com, and interviews are conducted only through our official channels, including email and JazzHR, our recruitment platform. If you are contacted by someone claiming to represent Envision Horizons and the communication seems suspicious, please do not share any personal information or send any money. Instead, report the incident by emailing [email protected] so appropriate action can be taken. Your safety and trust are our priority.